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Product Support Pages

Product specific support and help information is available in each product page, and can be downloaded as a PDF or find links to our extensive library of maintenance videos. If you cannot find what you’re looking for, give our customer service team a call +44 01795 421771 or email

Video Help Centre

Go to our Video Help Centre for full access to videos & resources.  If you can’t find what you’re looking for, call our customer service team a call +44 01795 421771 or email

Remote Support Available

If you require assistance with a metal conveyor belt or conveyor problem and have a mobile device that can be used from the location of the issue, video communication is available to connect real time with our Technical Sales or Customer Service Team. You can also communicate by sharing descriptions, photos or videos of the problem, and we’ll do our best to help solve the problem in a risk-free environment.  Call +44 01795 421771 or email We’re here to support you.